Patients' experiences with lifestyle counselling in general practice: A qualitative study

Abstract

Objective. (1) To elucidate the relevance of Habermas's theory as a practical deliberation procedure in lifestyle counselling in general practice, using a patient perspective. (2) To search for topics which patients consider of significance in such consultations. Design. Qualitative observation and interview study. Setting. General practice. Subjects. A total of 12 patients were interviewed after lifestyle consultations with their GPs. Main outcome measures. How the patients perceived the counselling, how it affected them, and what they wanted from their GP in follow-up consultations. Results. The GP should be a source of medical knowledge and a caretaker, but also actively discuss contextual reasons for lifestyle choices, and be a reflective partner exploring values and norms. The patients wanted their GP to acknowledge emotions and to direct the dialogue towards common ground where advice was adjusted to the concrete life situation. A good, personal doctor–patient relationship created motivation and obligation to change, and allowed counselling to be interpreted as care. Conclusion. The findings underscore the necessity of a patient-centred approach in lifestyle counselling and support the relevance of Habermas's theory as practical guidance for deliberation. Implications. The findings suggest that GPs should trust the long-term effects of investing in a good relationship and personalized care in lifestyle consultations. The study should incite the GP to act as an encouraging informer, an explorer of everyday life and reasons for behaviour, a reflective partner, and a caretaker, adjusting medical advice to patients' identity, context, and values.