Abstract

BackgroundPatient satisfaction is an important outcome variable that is increasingly used in mental health service evaluation. There are no results available for patients with obsessive-compulsive disorder (OCD) yet.MethodsUsing the Verona Service Satisfaction Scale, patient satisfaction with a specialized mental health service was examined in patients with OCD.ResultsOCD patients were overall satisfied with the professional help provided, whereas satisfaction with the professional involvement of relatives within the treatment and health care process was found to be quite low. Patients with more severe OCD, as measured by the Yale-Brown Obsessive-Compulsive Scale, as well as chronically ill and more disabled patients were more likely to be dissatisfied with the overall care they received. Patient satisfaction plays an important role in the long-term course of an illness such OCD. This seems to be decreased so longer illness is not or badly treated. There is a stronger need for involvement of family members in the treatment and health care of patients with OCD.ConclusionsMore OCD-specific treatment offers have to be established for patients with this long-term illness such as psychotherapy in groups.

Highlights

  • Obsessive-compulsive disorder (OCD) is a common psychiatric disorder which affects 1%–3% of the population [1]

  • Patients with obsessive-compulsive disorder (OCD) suffer from recurrent, unwanted thoughts and repetitive, ritualized behaviour, which are often intended to neutralize anxiety induced by the obsessions

  • Item 36: helping relative improve understanding of patients problems. To our knowledge, this is the first study to examine the satisfaction of OCD patients by using the Verona Service Satisfaction Scale (VSSS)-54 during treatment in a specialized mental health outpatient service for OCD and to determine this in regard to the current psychopathological state as well as to sociodemographic parameters

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Summary

Introduction

Obsessive-compulsive disorder (OCD) is a common psychiatric disorder which affects 1%–3% of the population [1]. Patients with OCD suffer from recurrent, unwanted thoughts (obsessions) and repetitive, ritualized behaviour (compulsions), which are often intended to neutralize anxiety induced by the obsessions. A combination of cognitive and behavioural therapy [4,5] and pharmacological agents, preferentially serotonin reuptake inhibitors [6,7], improves OCD symptoms in about 70% of patients [8]. Up to 40%– 60% of OCD patients do not have a satisfactory response after adequate treatment [9]. There are no results available for patients with obsessive-compulsive disorder (OCD) yet

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