Patient safety culture in critical and non-critical areas: a comparative study.

Alessandra Suptitz Carneiro,Graziele De Lima Dalmolin,Tânia Solange Bosi De Souza Magnago,Laura Prestes Moreira,Eduarda Dalla Costa,Rafaela Andolhe

doi:10.1590/1980-220x-reeusp-2021-0141

Alessandra Suptitz Carneiro, Graziele De Lima Dalmolin + Show 4 more

Open Access

https://doi.org/10.1590/1980-220x-reeusp-2021-0141

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Abstract

to compare the perception of patient safety culture among health workers from critical and non-critical areas. cross-sectional study with health workers from critical and non-critical areas of a large hospital. Data collection used a characterization instrument and the Safety Attitudes Questionnaire. The analysis was performed in the Predictive Analytics Software Statistic®. a total of 393 workers participated, predominantly women, over 43 years old, nursing technicians, with a partner, and children. Results indicated that the areas have a negative perception of patient safety (66.5%, ±12.7 critical; 63.5%, ±14.4 non-critical). Only job satisfaction had a positive score (83.0%, ±15.9 critical; 80.1%, ±17.5 non-critical). There was a relationship between being a worker in critical areas and having a positive perception of the unit's management (p = 0.041). both areas have a negative perception of the safety culture. Although critical areas have obtained more positive evaluations, the results did not show statistical significance when compared to non-critical areas.

Highlights

The search for the quality of health services has gained prominence among the priorities of hospital organizations, aiming to potentiate actions aimed at patient safety and to qualify care
The results showed that the patient safety culture is weakened[4]
Based on the foregoing, and knowing that in the hospital environment, critical and non-critical areas have differences that shall be considered, an important gap was found for the construction of knowledge in health, which warrants the relevance of a comparative study

Summary

Introduction

The search for the quality of health services has gained prominence among the priorities of hospital organizations, aiming to potentiate actions aimed at patient safety and to qualify care. In this context, transforming the work environment into a safer environment implies acting from the perspective of a safety culture in health institutions. Based on the foregoing, and knowing that in the hospital environment, critical and non-critical areas have differences that shall be considered (such as the work process, teamwork, standards, protocols, patient profiles), an important gap was found for the construction of knowledge in health, which warrants the relevance of a comparative study

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