Abstract

Background Patient-centeredness (PC) aims to adapt health care to the individual needs and preferences of patients. An existing integrative model of PC comprises several dimensions of PC which have not yet been investigated from the patients’ perspective. Older patients with multimorbidity represent a target group for patient-centered care, as their care needs are particularly complex and should be addressed individually. We aimed to assess the perspective that older patients with multimorbidity have of patient-centered care and to examine the transferability of the integrative model of PC to this specific population.MethodWe performed 4 guided focus group interviews with a total of 20 older individuals with multimorbidity. The focus group interviews were audio-recorded and transcribed verbatim. Patients’ statements were content-analyzed applying an a priori designed system of categories that included the dimensions of PC from the integrative model and the additional category ‘prognosis and life expectancy’, which had emerged from an initial literature search on aspects of PC specific to the multimorbid elderly.ResultsThe new category ‘prognosis and life expectancy’ was confirmed and expanded to ‘individual care needs related to aging and chronic disesase’. All dimensions of our integrative PC model were confirmed for older patients with multimorbidity. Among these, we found that eight dimensions (individual care needs related to aging and chronic disease, biopsychosocial perspective, clinician-patient communication, essential characteristics of the clinician, clinician-patient-relationship, involvement of family and friends, coordination and continuity of care, access to care) were complemented by aspects specific to this target population. ConclusionsThe integrative PC model is applicable to the population of older patients with multimorbidity. For a population-specific adaptation, it might be complemented by the dimension ‘individual care needs in aging and chronic disease’, in conjunction with age-specific aspects within existing dimensions. Together with corresponding results from a Delphi survey, our adapted PC model will serve as the basis for a subsequent systematic review of instruments measuring PC in older patients with multimorbidity.Trial registrationPROSPERO (https://www.crd.york.ac.uk/prospero; CRD42018084057; 2018/02/01), German Clinical Trials Register (www.drks.de; DRKS00013309; 2018/01/23).

Highlights

  • Patient-centeredness (PC) aims to adapt health care to the individual needs and preferences of patients

  • All dimensions of our integrative PC model were confirmed for older patients with multimorbidity

  • We found that eight dimensions were complemented by aspects specific to this target population

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Summary

Introduction

Patient-centeredness (PC) aims to adapt health care to the individual needs and preferences of patients. Older patients with multimorbidity represent a target group for patientcentered care, as their care needs are complex and should be addressed individually. We aimed to assess the perspective that older patients with multimorbidity have of patient-centered care and to examine the transferability of the integrative model of PC to this specific population. Patient-centeredness has been defined as a crucial prerequisite for high-quality health care [1]. It refers to the individualization of health care processes by considering the specific needs and preferences of the individual patient and supporting their active participation in health care decisions taking into account the patients’ preferences [2, 3]. Preliminary evidence suggests that patient-centered care may reduce healthcare utilization and medical care costs [9, 10], and improve health behavior as well as patients’ satisfaction [8, 11]

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