Patient-centered radiology : What patients want from radiologists

Abstract

In the transition from volume-based to value-based radiology, patient communication plays acrucial role in terms of patient-centeredness in radiology. This overview article aims to describe various patient contact situations in aradiology setting and discuss them based on current literature, including any recommendations for action if applicable. What do patients wish for from radiologists? Digital literature research with anarrative summary of important publications on patient-centeredness in the context of communication in the radiology-patient relationship. There is limited literature available in most areas regarding communication between radiology and patients. The most common type of literature found is surveys that assess patients' opinions, which sometimes yield divergent results regarding preferences for direct communication with radiologists after the examination. However, it has been shown that direct patient conversations and an empathetic physician-patient relationship allow for apositive evaluation of radiology and foster asense of appreciation. As we transition from volume-based to value-based radiology, it will be crucial for radiology to optimize the physician-patient relationship through improved communication, both verbally and by utilizing new media.