Abstract

BackgroundProviding patient-centered care (PCC) during the last year of life (LYOL) can be challenging due to the complexity of the patients’ medical, social and psychological needs, especially in case of chronic illnesses. Assessing PCC can be helpful in identifying areas for improvements. Since not all patients can be surveyed, a questionnaire for proxy informants was developed in order to retrospectively assess patient-centeredness in care during the whole LYOL. This study aimed to evaluate the feasibility and validity of an adapted version of the German Patient Assessment of Chronic Illness Care (PACIC) for surveying bereaved persons in order to assess PCC during the decedents’ LYOL.MethodsThe German PACIC short form (11 items) was adapted to a nine-item version for surveying bereaved persons on the decedent’s LYOL (PACIC-S9-Proxy). Items were rated on a five-point Likert scale. The PACIC adaptation and validation was part of a cross-sectional survey in the region of Cologne. Participants were recruited through self-selection and active recruitment by practice partners. Sociodemographic characteristics and missing data were analyzed using descriptive statistics. An exploratory factor analysis was conducted in order to assess the structure of the PACIC-S9-Proxy. Internal consistency was estimated using Cronbach’s alpha.ResultsOf the 351 informants who participated in the survey, 230 (65.52%) considered their decedent to have suffered from chronic illness prior to death. 193 of these informants (83.91%) completed ≥5 items of the questionnaire and were included in the analysis. The least answered item was item (74.09%) was item 4 (encouragement to group & classes for coping). The most frequently answered item (96.89%) was item 2 (satisfaction with care organization). Informants rated the item” Given a copy of their treatment plan” highest (mean 3.96), whereas “encouragement to get to a specific group or class to cope with the condition” (mean 1.74) was rated lowest. Cronbach’s alpha was 0.84. A unidimensional structure of the questionnaire was found (Kaiser-Meyer-Olkin 0.86, Bartlett’s test for sphericity p < 0.001), with items’ factor loadings ranging from 0.46 to 0.82.ConclusionsThe nine-item questionnaire can be used as efficient tool for assessing PCC during the LYOL retrospectively and by proxies.Trial registrationThe study was registered in the German Clinical Trials Register (DRKS00011925) on 13 June 2017.

Highlights

  • Providing patient-centered care (PCC) during the last year of life (LYOL) can be challenging due to the complexity of the patients’ medical, social and psychological needs, especially in case of chronic illnesses

  • The nine-item questionnaire can be used as efficient tool for assessing PCC during the LYOL retrospectively and by proxies

  • This study aimed to evaluate the feasibility and validity of an adapted Patient Assessment of Chronic Illness Care (PACIC) short form in surveying bereaved persons regarding the perception of patientcenteredness in the care of the decedents

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Summary

Introduction

Providing patient-centered care (PCC) during the last year of life (LYOL) can be challenging due to the complexity of the patients’ medical, social and psychological needs, especially in case of chronic illnesses. (e.g. home to hospital; from one specialist to another, hospital to nursing home) [2, 3] If these transitions are not managed properly, patients will experience disruptions and failures in coordination of care, which, at the worst-case scenario, can lead to preventable readmissions and patient burden. Patients and their relatives expect that end-of-life care to be characterized by a patient-centered approach in the sense described by Balint as considering a patient as a “unique humanbeing” [4] Several studies report positive associations between patient-centeredness in care for elderly, multimorbid or palliative patients and their health outcomes and/or satisfaction with their care [15, 16]

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