Abstract
The measurement of patients' satisfaction with the quality of treatment hinges on the extent to which their intended expectations, objectives, and preferences are met through interactions with healthcare professionals, including nurses. The paradigm of patient-centered care is increasingly recognized as pivotal for delivering high- quality nursing services. Evolving health information, technological advancements, shifting perceptions of care, greater patient engagement, and heightened competition within healthcare drive the pursuit of enhanced care quality. Assessing patients' perspectives is integral to improving healthcare quality, ensuring that services effectively align with patients' needs. This paper explores factors influencing patient-centered care and delves into the concept's tenets and implications for nursing practice.
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