Abstract
Ask almost any nurse to complete this sentence and he or she can do it: If it isn't documented, ____________________. Unfortunately the adage holds true for leadership activities as well. How many of us have had the experience of being at a meeting, listening to the podium presenter discuss the latest new idea, only to recall that we had in fact implemented the same idea some years ago but never quite got around to writing about it? (The answer to the above, of course, is: it wasn't done.)
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