Abstract
Since computers first appeared commercially in the early 1950's they have been exploited with some success (and some failures) in the execution of low-level, administrative and business routines. They have proven of great benefit in scientific and engineering computation. But, despite early promises, senior managers have personally had little help from their application. Some reasons for this disappointing experience are inherent in the available technology. It is forecast that emerging new hardware, software and communications techniques and products will create a new information technology in the 1980's which will not possess the defects and limitations which senior managements have so far both perceived and experienced.
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