PARTICIPANT TRUSTWORTHINESS ANALYSIS IN THE GAME-BASED URBAN PLANNING PROCESSES BY PROMETHEE-MGQNN APPROACH

Romualdas Baušys,Rokas Semėnas,Ingrida Leščauskienė

doi:10.3846/jcem.2021.15263

Romualdas Baušys, Rokas Semėnas + Show 1 more

Open Access

https://doi.org/10.3846/jcem.2021.15263

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Abstract

Serious games together with the gamified and the game-based surveys (GBS), offer an engaging way to increase citizens’ participation in urban planning projects. However, there is always the risk of untrustworthy participants, which can decrease the overall reliability of the game-based research. Trustworthiness analysis is a highly challenging task since the neuropsychology of the GBS respondents and the infinite amount of their possible in-game actions causes many uncertainties in the data analysis. The novel MCDM approach PROMETHEE-mGqNN (PROMETHEE under m-generalised q-neutrosophic numbers) is proposed in this paper as the solution to the described problem. Five criteria that might be automatically calculated from the in-game data are proposed to construct the decision matrix to identify the untrustworthy respondents. The game-based survey “Parkis” developed to assess the safety and attractiveness of the urban public park “Missionary Garden” (Vilnius, Lithuania) is proposed as the case study of this research. By applying the proposed methodology, we calculated the trustworthy index value and noticed that it is capable of detecting the behavioural tendencies of the GBS players.

Highlights

Public space planning is a challenging process since the different stakeholder groups are likely to have divergent or even conflicting views on the same projects
We focus on the gamified surveys that correspond to the concept of hard gamification and call them game-based surveys (GBS)
Since the trustworthiness analysis of the GBS players might be understood as the multicriteria decision-making task (MCDM), we propose five numerically measurable criteria and the new multicriteria decision-making approach PROMETHEE – MGQNN as the solution for the problem described in this chapter

Summary

Introduction

Public space planning is a challenging process since the different stakeholder groups are likely to have divergent or even conflicting views on the same projects. Despite the significant changes in the residents’ needs, urban planning standards that were developed decades ago are still actively applied. Public space planning is formed by the rules and procedures defined on the professional city planners’ long-term experience. Citizens do not want to be observers anymore. They keen to be actively involved in the decision-making affecting neighbouring public spaces (Ampatzidou et al, 2018). The earlier in the project management decision-makers become aware of the unsatisfactory decisions, the easier it is to find the most suitable solutions for all the interested groups (Irvin & Stansbury, 2004)

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