Abstract

BackgroundReach Out and Read promotes early literacy and school readiness by incorporating book delivery and anticipatory guidance into well-child visits. There is a need to train future healthcare providers in the knowledge and skills to communicate with parents/caregivers about early childhood literacy. We developed and evaluated a curriculum to improve learners’ knowledge, attitudes, and skills towards the incorporation of parent-provider literacy communication into well-child visits.MethodsFamily medicine residents (n = 30), physician assistant students (n = 36), and medical students (n = 28) participated in a curriculum consisting of service learning, online didactic training, objective structured clinical exams (OSCEs) and a debriefing session. Standardized patients (SPs; 6 months to 5 years) and standardized patient caregivers were recruited and trained. Learners were evaluated on their abilities to offer books to patients, provide anticipatory guidance, and demonstrate parent-provider communication skills. Knowledge, attitudes, and satisfaction were collected pre- and post-curriculum.ResultsSignificant increases in total knowledge were observed after completing curriculum activities (p < 0.001). All attitudes improved after training (p < 0.05). All learners (100%) recommended that caregivers talk back and forth with their 6‑ to 12-month-old babies and make eye contact. Few (18.2%) learners recommended playing games like ‘peek-a-boo’ while reading. When caregivers evaluated learners’ basic parent-provider communication skills, all reported that the learners treated them with respect and used plain language.DiscussionOur curriculum extends beyond previous studies by measuring recommended books, anticipatory guidance, and communication skills using paediatric SPs and standardized patient caregivers. Curriculum activities can be tailored to best promote parent-provider literacy communication training in other programs.Electronic supplementary materialThe online version of this article (10.1007/s40037-019-0503-8) contains supplementary material, which is available to authorized users.

Highlights

  • Background Reach Out andRead promotes early literacy and school readiness by incorporating book delivery and anticipatory guidance into well-child visits

  • While Objective structured clinical exams (OSCEs) were developed for assessments of history and physical examinations, their use has expanded with the changing healthcare landscape

  • The expanded training was developed so learners could: complete the training without being listed as an official provider for a designated Reach Out and Read clinic; obtain and complete trainings without internet access; and learn how to document book delivery and anticipatory guidance in electronic medical records (EMRs)

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Summary

Methods

In 2015, managers received lecture-based training on how to distribute books, discuss anticipatory guidance with parents, and document both in electronic medical records (EMRs). This training improved managers’ skills [17]. The expanded training was developed so learners could: complete the training without being listed as an official provider for a designated Reach Out and Read clinic; obtain and complete trainings without internet access; and learn how to document book delivery and anticipatory guidance in EMRs. OSCEs were developed and implemented based on their acceptability in our programs [12, 13] and ability to improve communication skills [11]. OSCE station overviews, prompts, and caregivers scripts are provided in the online Supplementary Tables 1–5

Discussion
Background
12. I can use this information to improve patient care
Results
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