Abstract

This paper describes participatory activities with university lecturers to design an online community. The objective of this study is to engage the users of an online community to collaboratively design their online community. We speculated that by involving them in the design team, we can identify their specific requirements, and they will accept and use the system. However, lecturers have heavy workload and tight schedule. For that reason, we thought that paper prototyping is the most suitable tool to be used because it is fast and easy to create. Therefore, paper prototyping technique has been adapted in a two-day participatory design session. We found that paper prototyping is indeed the most suitable technique to elicit requirements from the end users under a time constraint. Moreover, participants came out with unexpected requirements and novel interface.

Highlights

  • Paper prototyping is a method to brainstorm, design, create, test and communicate user interfaces (Snyder, 2003)

  • Five aspects were emphasized during the introductory briefing: The history of paper prototyping – The participants were brief about the history of paper prototyping to show them the importance and the relevance of the prototyping technique in the industry and how it relates to participatory design

  • The participatory design session and usability test were able to elicit user requirements that are unique for a group of lecturers

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Summary

Introduction

Paper prototyping is a method to brainstorm, design, create, test and communicate user interfaces (Snyder, 2003). It uses only papers, pencils, sticky notes, scissors and highlighters to create a mock-up of the system design. A study conducted by Bailey et al (2008) revealed that paper prototyping can be used to develop effective interfaces for Multi Display Environment (MDEs) They claimed that designers must employ methods that allow them to rapidly generate and test alternative designs early in the design process. The technique needs to be adapted to effectively simulate the use of multiple displays and allow testing with groups of users In another context, paper prototyping has successfully helped in structuring the feature of the interface for children’s collaborative handheld application (Black et al, 2004). By involving the end users in the design process, the end-product will be accepted and used

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