Abstract

PurposeThe purpose of this paper is to explore packaging in developing countries by means of identifying and describing supply chain needs regarding packaging.Design/methodology/approachThe research approach is qualitative and includes an embedded single case study of ambient milk supply chains in developing countries. Data collection is based on the review of internal company documents, semi‐structured interviews with industrial experts and field observations.FindingsThe paper shows that secondary packaging is a vital supply chain component in these countries and that there are extensive interactions between packaging and the supply chain. The findings constitute a list of supply chain needs regarding secondary packaging broken down into categories. Moreover, propositions for managing the supply chain needs and challenges of packaging in developing countries are presented.Research limitations/implicationsIn the supply chains investigated, the focus is on the actors from the filling point at the manufacturer to the point of sale at retail stores in the ambient milk sector. To understand general aspects, the authors suggest further studies to test propositions developed in other contexts.Practical implicationsThe proposed list of packaging supply chain needs and suggested propositions provides insights into the issues and challenges of packaging as a part of designing and planning supply chains in developing countries and, by implication, in humanitarian supply chains that often (but not always) operate in such environments.Originality/valueThis research complements previous research in the areas of packaging and supply chain management by exploring supply chain needs regarding packaging in developing countries. It extends the traditional perspective of humanitarian logistics by linking supply chain thinking in developing countries to long‐term development and disaster relief logistics.

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