Abstract

JNE has a pickup service program to pick up a package of loyal online shop customers. This system still has limitations in terms of interaction with customers and JNE customer service. This causes less than the maximum number of customers or partners to get better service. Based on these problems starting with the manufacture of input-output design with the tracking location method will facilitate customers in the package pick-up process. This research will produce a package pickup application on the Android platform that is created using the Java programming language and uses the MySQL database so that JNE can do its business activities in a shorter and timely manner. With the use of this application can cause process time savings reaching package pick-up more efficiently, this application can be a better substitute for the previous system.

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