Abstract

To stay competitive in the market, firms are forced to offer high levels of customization and product offerings, which leads to high uncertainty in the supply chain. Consequently, in uncertain environment, firms would face the risk of supply disruptions, production, and delivery delays, resulting in poor operational performance. This paper aims to analyze and review the literature on operational uncertainty and risks in the supply chain that enterprises face. On that basis, the study outlines research gaps and future research needs. Keywords: Supply chain risk; Environmental uncertainty; Supply chain flexibility DOI: 10.7176/JESD/13-7-01 Publication date: April 30 th 2022

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