Abstract

The basic business management is the management of the structure of business processes. The success and efficiency of management is a complex and quite capacious activity, which depends on the chosen tools, in particular, the use of information technology. The IT market demonstrates a wide variety of software products for business process development and management. The article is devoted to the study of modern IT products and determine its specifics. The management methodology has a wide range of business process management tools. The authors consider the main business process management systems: BPMS, which provides opportunities to implement business processes in accordance with their formal model; IDEF standard methodology of the ICAM family whose purpose is to model complex systems, display and analyze the model; ARIS, which allows you to create systems of balanced scores and optimize business processes in accordance with these indicators; BPMN, the feature of which is the ability to describe and model business processes; BPEL standard created for the design and execution of business processes. Considered languages: YAWL, which is used to formally describe business processes; UML is a unified modeling language used in the object-oriented programming system, it contains object-oriented notations. The article discusses only some of the methods used by company managers to effectively manage business processes. Studies of even a small proportion of these methods provide a number of benefits, but it is important to remember that simply mastering these tools in business process management does not guarantee success, but its absence can lead to loss of competitiveness, reduced market share and low efficiency.

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