Abstract

The paper builds on information processing theory to investigate the yet under-explored roles of contracts and their nested boundary objects to address information asymmetry in public-private relationships. Drawing on interviews, observation, archival data and contracts, we examine relationships between a pharmaceutical company and three public healthcare organizations. While findings reveal that contracts can function as a common reference point, boundary objects differ both in their information processing capacities and effect on information uncertainty and equivocality. Also, where one partner is more dominant than the other, boundary objects may have a negative impact on information asymmetry.

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