Abstract
The purpose of the study is to justify the use of such a mechanism to improve the efficiency of enterprises as outsourcing, taking into account the specifics of the housing and communal services industry. The relevance is dictated by the fact that some activities are too burdensome and expensive for companies, so managers decide to use the services of contractors. Outsourcing has become an integral part of modern housing and communal services. The authors summarized the foreign experience of reforming housing and communal services and formed proposals for the implementation of outsourcing. Foreign experience of reforming of housing and communal services and the principles of management of housing stock of such countries as Germany, Poland, Great Britain, and France is analyzed. According to the carried-out analysis, some recommendations concerning the increase in the role of bodies of self-organization of the population in management of this sphere and ensuring improvement of quality of granting housing and communal services to the population are offered in the article. Advantages of the use of outsourcing in the activity of utility companies are revealed. The results of the study may be of interest to management companies in the field of housing and communal services.
Highlights
Important criterion for the evaluation of the social-and-economic situation in the country is the research of the condition of housing and communal services as one of the priority industries of the national complex, which enterprises provide various services.The increasing importance of outsourcing in the management of modern business is evidenced by the fact that the share of foreign companies that transfer any of their operations activities of third-party organizations over the past decade grew more than in and a half time
The analysis of the foreign experience of rather effective functioning of the housing-and-communal enterprises showed the lack of ready models of reforming of the industry, the importance of implementation of monitoring of all the transformations, as well as the need of the development of own strategy reforming of the industry taking into account some specifics at the present stage of the development of national economy
The research showed the importance of the formation and implementation of effective policy in the sphere of housing-and-communal services for the population
Summary
Important criterion for the evaluation of the social-and-economic situation in the country is the research of the condition of housing and communal services as one of the priority industries of the national complex, which enterprises provide various services.The increasing importance of outsourcing in the management of modern business is evidenced by the fact that the share of foreign companies that transfer any of their operations activities of third-party organizations over the past decade grew more than in and a half time. Important criterion for the evaluation of the social-and-economic situation in the country is the research of the condition of housing and communal services as one of the priority industries of the national complex, which enterprises provide various services. The financial outsourcing sector covers 33% of all contracts and accounts for 26% of their total value, production sector-17% and 15% respectively, telecommunications-13% and 12%, business services-9% and 12%, and other services-9% and 5%. According to a study by Industry Week Census on manufacturing, 54.9% of American companies use outsourcing in production and 43.8% in equipment maintenance [1,2,3]. Housing-and-communal services reforming was endured in due time practically by all the countries of the world. As the experience shows, housing-and-communal reforms are most successful and have no serious consequences, if carried out in the countries, where so-called middle class has the significant political status and a sort of leverage for the adoption of managerial decisions
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