Abstract
Chapter 1. The Development of Outsourcing Theory and Practice: Taxonomy of Outsourcing Generations Chapter 2. Making Sense of the Sourcing and Shoring Maze: The Various Outsourcing and Offshoring Alternatives Chapter 3. Global Sourcing: East-West Divide or Synthesis? Chapter 4. Strategies of Outsourcing: From De-risking to Uncertainty Chapter 5. New Ethics for E-Business Offshore Outsourcing Chapter 6. Information Technology Offshore Outsourcing: A Perspective of Advanced Countries Chapter 7. Business Process Outsourcing to Emerging Markets: A Knowledge Management Approach to Models and Strategies Chapter 8. Outsourcing Decision-Making: A Review of Strategic Frameworks and Proposal of a Multi-Perspective Approach Chapter 9. Outsourcing and Offshoring: Issues and Impacts on Venture Capital Chapter 10. Outsourcing and Offshoring of Finance Activities Chapter 11. Open Source and Outsourcing: A Perspective on Software Use and Professional Practices Related to International Outsourcing Activities Chapter 12. Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms Chapter 13. Growth of Outsourced IT-enabled Services in India: A Systems Dynamics Approach Chapter 14. An Overview of Service Level Agreements Chapter 15. Understanding Consumer Reactions to Offshore Outsourcing of Customer Services Chapter 16. IT Offshoring: A German Perspective Chapter 17. Information Systems/Information Technology Outsourcing in Spain: A Critical Empirical Analysis Chapter 18. Emerging Legal Challenges in Offshore Outsourcing of IT-enabled Services Chapter 19. Does Strategic Outsourcing Undermine the Innovative Capabilities of Organizations? Chapter 20. Analysis of a Largescale IT Outsourcing Failure: What Lessons Can We Learn?
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