Outsource processing under staff shortage

Abstract

During the war, Ukraine has faced nume­rous challenges, one of the most threatening of which is the personnel shortage. The full-scale war caused large-scale labor migration, a signi­ficant number of the able-bodied population was mobilized into the ranks of the Armed Forces of Ukraine, and this became an important factor that led to a shortage of qualified workers. For many economic entities, this situation becomes critical and requires immediate and effective solutions to ensure stable work. One such solu­tion is outsourced processing which is the trans­fer of certain business processes to external companies that have the necessary resources and expertise. Insufficient research on out­sourcing causes a low level of business aware­ness of its strategic effectiveness. It is hypo­thesized that the use of outsourced process­sing is an effective adaptive solution to overcome the personnel shortage in the war in Ukraine, which will enable business entities to optimize costs, ensure continuity and flexibility of activity, and attract highly qualified specialists. The research was carried out using the methods of analysis, comparison, systematization, empirical studies and case studies, as well as horizon scanning and logical modeling. The challenges of outsour­ced processing in the conditions of war are analyzed, examples of its successful application in conditions of personnel shortage are provi­ded. The conducted studies form scientifically based approaches to determining the directions of integration of outsourced processing in the activities of business entities. The concept of outsourced processing is based on the quality selection of the outsourcer and its establishment of effective partnership relations; creates advantages in innovativeness and flexibility of business; creates conditions for optimizing time, effort and resources; makes it possible to attract the physical and intellectual potential of external companies, in particular to cover the shortage of personnel