Abstract
Performance optimization has become a necessity for the survival of enterprises as emerging technologies continue to impact them. To achieve this goal, decision making, a complex process which depends on big data and human issues, must be effective. As enterprises are being subjected to a multi-faceted pressure, they must ensure the optimization of their performance. This article investigates an intelligent decision support system (IDSS) based on multi agent systems (MAS). Our contribution consists in developing an intelligent model with an IDSS MAS approach that can detect and evaluate changes in both the external environment and the enterprise itself. This model is an adequate management tool for optimal and sustainable performance and offers real-time analytical, prospecting and optimization methods.
Highlights
Strategic decisions are the result of a complex process and they often refer to the complexity degree of decision-making issues and the environment in which an enterprise/company operates
According to [3] decision support is considered as a science based on three assumptions: (a) postulate of reality: to have information and especially knowledge, (b) postulate of the decision-makers: act as a power actor according to the objectives set and the resources available and (c) postulate of the optimum i.e. optimize the decision
In this article, we presented different performance concepts and the proposed intelligent decision support system (IDSS) model that has a significant impact on the management of enterprises in general and on decisionmaking in particular
Summary
Abstract—Performance optimization has become a necessity for the survival of enterprises as emerging technologies continue to impact them. To achieve this goal, decision making, a complex process which depends on big data and human issues, must be effective. Our contribution consists in developing an intelligent model with an IDSS MAS approach that can detect and evaluate changes in both the external environment and the enterprise itself. This model is an adequate management tool for optimal and sustainable performance and offers real-time analytical, prospecting and optimization methods
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