Abstract

This chapter provides an overview of other quantitative tools for understanding an organization’s human capital. The previous chapters examined the overall value of the assembled workforce in place, which is the primary focus of this book. However, economic logic and quantitative measurement are also relevant to examining incremental changes in value associated with human capital practices and for informing human capital strategy decisions. In this chapter, we consider utility analysis, human capital metrics and workforce analytics as ways to evaluate specific aspects of the workforce and human resource practices that ultimately have a bearing on the value of the firm’s human capital.

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