Abstract

This paper draws on a recent study of informal construction workers in Dar es Salaam, Tanzania, to show how social dialogue was used in finding solutions to the encountered problems. The paper explains why the construction industry in general—and its informal sector in particular—is important for urban development. Following, the case study of Dar es Salaam is narrated with illustrations of practical experiences of how social dialogue was carried out. The conclusion draws together findings from the case and the literature that has been referred to. It links the findings of the case study with the theoretical framework of social dialogue.

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