Organizing a Self-organized Team: Towards a Maturity Model for Agile Business Process Management

Abstract

AbstractDue to the increasingly volatile environment of companies, agile business process management (BPM) is becoming more relevant. The requirement for self-organized teams, as an essential part of the agile approach, causes major challenges for many companies. The main reasons for this are that (a) it is often not known how self-organized the process teams are so far and (b) which initiatives can further extend the agile principles. This paper presents the findings of a research-in-progress project that aims to develop a maturity model for self-organized teams. Based on a comprehensive literature review, 80 practical indicators were identified for 31 enabling factors (including self assignment, knowledge sharing, shared vision) supporting the pathway to more self-organization in BPM. Process consultants and process departments can use this list to successively prepare teams for the requirements of self-organization in the context of agile BPM. In further research, the presented content will be further developed (e.g. with maturity levels).KeywordsAgile business process managementSelf-organizationMaturity model