Abstract
ABSTRACT In the context of constructing an ecosystem-oriented business model, this study uses 276 questionnaire data from Chinese service-oriented firms for empirical analysis. After developing a theoretical model associate to the impact of organizational unlearning on service innovation, this study explores the moderating effect of knowledge integration. The results indicate that organizational unlearning has a positive effect on service innovation while knowledge integration has a moderating effect on this relationship. This study not only enriches the analytical framework of knowledge integration from the perspective of organizational unlearning, but also provides valuable insights for firms to optimize service innovation.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
