Organizational Trade Secrets and Organisational Performance: Leveraging Technical Information for Competitive Edge in Small Scale Businesses

Abstract

This study examines the impact of organizational trade secrets and organizational performance, focusing on technical information management practices and competitive edge as sub-variables in measuring the performance of small and medium-sized enterprises (SMEs) in Ekpoma, Edo State, Nigeria. Utilizing a descriptive survey research design, data were collected from 108 SMEs using structured questionnaires. The analysis, conducted through SPSS software, includes descriptive statistics, correlation, and regression analyses to assess the relationship between technical information management practices and competitive edge. Findings reveal that robust cybersecurity measures, the use of Non-Disclosure Agreements (NDAs), and regular employee training on intellectual property are the most prevalent and influential practices. These practices significantly correlate with improved financial results, market share, customer satisfaction, and innovation rates. The regression analysis confirms that technical information management practices collectively explain a substantial portion of the variance in organizational performance. The study underscores the importance of strategic technical information management for enhancing the competitive edge and achieving sustainable growth in SMEs. Recommendations include enhancing cybersecurity measures, enforcing NDAs, conducting regular employee training, documenting technical information, seeking legal advice on intellectual property, and regularly evaluating management practices to ensure they contribute effectively to organizational performance