Organizational support for work-family life balance as an antecedent to the well-being of tourism employees in Spain

Abstract

The study of work-family conflict (WFC) and work-family policies (WFP) and their impact on the well-being of employees in the tourism sector is increasingly attracting the attention of researchers, in contrast to the scarcity of empirical studies in this sector. To overcome the adverse effects of WFC, managers should promote WFP, which contribute to increased well-being at work and employees’ commitment. This paper aims to analyze the impact of WFP accessibility and organizational support on well-being directly and by mediating the organizational commitment that these policies might encourage. In addition, we also study whether these relationships vary according to gender and employee seniority. To test the hypotheses derived from this objective, we collected 530 valid and completed questionnaires from workers in the tourism sector in Spain, which we analyzed using structural equation modeling based on the PLS-SEM approach. The results show that human resource management must consider the importance of organizational support for workers, in making WFP accessible, and generating organizational commitment and well-being at work. The results of this paper are a notable contribution to the literature because they fill the gap in the impact of WFP on well-being, and add value to the field by delving into the underlying factors that support this relationship. In addition, this work has valuable practical implications for human resource management in tourism companies.