Organizational performance model based on e-leadership in crisis caused by COVID-19 pandemic

Abstract

The paper concerns the role of e-leadership in organizations operating in crisis caused by COVID-19 pandemic. Based on the extensive literature review, it introduces a new model of organizational performance based on e-leadership, as a response for sudden growth of dependence of modern organizations on IT. The influence of e-leadership on organizational performance is assumed to be mediated by work engagement, employees’ dynamic capabilities, work motivation, P-J fit and job performance. The theoretical model is verified by empirical research performed among 1160 organizations operating in Poland, Italy and USA during an active wave of COVID-19 pandemic. The obtained results confirmed the proposed hypotheses, allowing to conclude that e-leadership activates work engagement of employees, who are more willing to use their dynamic capabilities to shape work motivation and reestablish P-J fit, which in turn influences positively job and organizational performance.