Organizational Paradoxes and Metamorphosis in Collective Action

Abstract

This paper addresses the subject of organizational paradoxes through the lens of complexity theory. The first part of the study focuses on the formalization of the key elements in order to better understand the concept of organizational tension through the presentation of related constructs, i.e., dilemmas, dialectics and paradoxes. The second part of the paper introduces the key to interpreting complexity theory, highlighting how the characteristic of emergence in complex systems makes it possible to identify two different levels: that of organizational elements and that of organizational forms, both of which are impacted by tension. That reflection leads the authors to postulate that metamorphosis is the process by which organizations, constantly crossed by tension, regenerate the organizational forms’ level on the basis of evolving tensions between organizational elements.