Abstract
This article studies the key factors underpinning the success of e-Learning on corporate intranet. Indeed, theoretically, e-Learning has many avantages such as time and location flexibility for learners and teachers, the possibility to personnalize the learning process, the potential for establishment of a community of collaboration between learners and facilities for assessing and monitoring them. However in practice, e-Learning projects post rather mixed outcomes and record very high dropout rates. This raises the question of the key factors that influence the success of corporate e-Learning projects. To address this concern in the particular case of corporate intranet e-Learning projects, we have proposed a theoretical framework that combines the Davis model for user acceptance of a technology, and the Brillet model for effective implementation thereof. Our analysis shows clearly that organizational measures are key factors for the success of e-Learning projects. This theoretical result is confirmed by an experimental study to introduce e-learning in a company in Cameroon.
Highlights
Today, there is widespread use of information and communication technologies (ICTs) by businesses
The e-Learning project came to birth, with the aim of reducing in the short-term costs relating to training in office software and Enterprise Resource Planning (ERP) and, in the medium-term, to deploy this solution to trades training
Since training was done after a phase of sensitization and information about e-Learning, we believe that the 393 people who showed up for the meetings are those with a positive acceptance intention
Summary
There is widespread use of information and communication technologies (ICTs) by businesses. When a company understands how it can use ICTs to link together information throughout the organization, it can adjust its processes to improve knowledge sharing internally and respond more effectively to customer requirements (OECD, 2003). One manifestation of corporate keen interest for ICTs is the development of e-Learning for continuing personnel training. This method of training is defined as "a complex and dynamic set of educational resources on digital media, together with technological resources and services that mobilize users with varying skills to enable them achieve their career in an independent, personalized and responsible manner "(Nganmini, 2009). It has the potential to personalize the learning process and build communities of collaboration between learners. The platform was used as a medium to organize face-to-face training in ERP
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