Organizational Learning Processes as predecessor of Organizational Effectiveness : Conditional Process Analysis

Abstract

Organizational learning processes are considered to be on of the vital predecures for creation of new products and services or bringing newness in existing ones (Khoshkhoo and Nadalipour, 2016). Operationalization of organizational learning has been one of the well dicussed area of many researchers but still operationalization of organizational leaning processes need attention of researchers (Argote, 2012). This research has enhanced the dimesnions of organizational learning processes by incorporating cogntive and behavioral changes as new dimensions. Telecome sctor of pakstan is one of the most competitive sector and learning is the only survival for them to be effective (PTA, 2017). therefore, this study has empricially checked the impact of organizational learning processess on organizational effectiveness in presence of moderator and mediatior in telecom sector of Pakistan as it is highlighted by researcher to explore the relationship in presence of mediator and modertor (Ugurlu and Kurt, 2016; Said, 2016). Results revealed that organizational learnig procesess with enhanced dimesions has sgnificant direct and indirect effect on organizational effectivness through mediation of organizational innovation and moderation of work attiude of employees among telecom sector of Pakistan.