Abstract

Recent studies have shown that an organization must adapt to change to succeed in a constantly changing market. However, most change efforts fail due to employee resistance to change. It is critical to address employee readiness for change to avoid employee resistance. Employees’ perceptions of fair treatment by their organizations have positively predicted their Readiness for organizational change. This research aims to investigate the influence of organizational justice on employee readiness for change using perceived organizational support (POS) as a mediator. This study was carried out on the Ethiopian Revenue and Customs Authority (ERCA) and conducted with 359 employees. The study used a structural equation model and multiple regression analysis to analyze the data. The model developed explains how POS mediates the positive relationship between organizational justice and employee readiness for change. The result shows that organizational justice is a significant influencing factor on employee readiness for change. Furthermore, POS mediates the positive influence of organizational justice on employee readiness for change. This study can assist public and private organizations, as well as policymakers and practitioners, in improving and encouraging different organizational change practices in Ethiopia. Moreover, this study can also contribute to the literature on organizational change by filling the gaps in the relationship between organizational justice and employees’ Readiness for organizational change. Overall, this study concludes that organizations in Ethiopia, including ERCA, should investigate the influence of organizational justice on employee readiness for change to have successful organizational change.

Highlights

  • The contemporary society is characterized by identification, confrontation, evaluation, and action – a process known as change (Paton, 2004)

  • The study investigated the influence of organizational justice on employee readiness for change and considered the mediating role of perceived organizational support (POS)

  • The study shows there is a positive relationship between organizational justice and POS

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Summary

Introduction

The contemporary society is characterized by identification, confrontation, evaluation, and action – a process known as change (Paton, 2004). Implementing successful change processes is essential to organizations’ survival (Paton, 2004; Deutschman, 2007). In the world we live in, change is a natural and universal process. Change becomes necessary and unavoidable, as well as a method of adaptation and evolution for each individual, organization, and society (Popescu et al, 2012). Researchers believe that organizations with effective change management strategies are more likely to survive and provide long-term employment for their employees. Change management is defined as the implementation and administration of initiatives that aim to renew an organization’s structure, direction, and capabilities to meet the needs of internal and external customers

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