Abstract
This study aimed to identify the effect of organizational integration (cultural integration, leadership authority integration, functional integration, and structural integration) on the effectiveness of the operational processes (the effectiveness of the strategic plan, the effectiveness of resources and technologies, the effectiveness of performance and results) in the global pharmaceutical company, Hikma Pharmaceuticals. The researcher used the descriptive and analytical method and represented the study population in all Hikma Pharmaceuticals employees. The total number of included 520 administrative employees, the study sample consisted of 129 workers. The study concluded that the level of importance of organizational integration and the effectiveness of operational processes was high. Furthermore, it found that there is an effect of organizational integration in all its dimensions on the effectiveness of the operational processes at the company. The study recommended that Hikma Pharmaceuticals should work on building a comprehensive strategy for organizational development and integration, in addition to developing an integrated plan for developing the operational processes in the company.
Highlights
Organizational integration is considered one of the most important constituents that guarantees the organization, its balance, and the development of conditions for its effectiveness and efficiency, regardless of its size, location, or nature of activities
A scientific understanding of the meaning of the system is closely related to the objective understanding of the term organizational integration
Organizational integration becomes an expression of the organization determining its components by aright ways, ensuring that these elements are defined holistically, and linking all these elements and components through normative foundations, by agreed laws and organizational rules
Summary
Organizational integration is considered one of the most important constituents that guarantees the organization, its balance, and the development of conditions for its effectiveness and efficiency, regardless of its size, location, or nature of activities This requires the systematic creation or re-engineering of the organization, meaning the mobilization of its composition components should not arise as a result of random or improvised mobilization as it occurs in the minds of the main stakeholders. Instead, it should be as an expression of the outcome of systemic processes that identify the elements on which the organization is formed and builds its capacity (Alsawalhah, 2014). Operations are inseparable with all their requirements from the overall structure of the organization but are related to it (Assaf & Alsawalhah, 2013), and represent the true expression of the performance of its functions, and this study will focus on researching the elements of the general integration of Hikma Pharmaceuticals, studying its reality, and working to reach the results that executives have been able to upgrade their organization, its resources and operational capacity, as they outline their strategies
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