Abstract
Although many efforts to improve the effectiveness of government agencies target bureaucratic red tape, little academic work has evaluated the implications of red tape for organizational performance. This article proposes and tests a model of organizational effectiveness that explicitly accounts for red tape and the mitigating effect of organizational culture. This multimethod study uses both quantitative data from questionnaires and qualitative data from in-depth interviews. Findings suggest that red tape in human resource systems and information systems has a negative effect on organizational effectiveness. However, a dimension of organizational culture, namely developmental, mitigates the negative effects of bureaucratic red tape.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
