Organizational Culture Requirements for High Levels of Knowledge Usage From Learning Activities Among Hotel Managers

Abstract

ABSTRACTThe goal of the present study was to determine the learning culture factors important to high levels of knowledge usage at work among hotel managers. Hence, 121 managers from 41 hotels on the island of Jamaica were surveyed and the data analyzed using correlational analysis. The researchers found that as learning culture at work strengthened, so did the extent to which the hotel managers used knowledge acquired from their education, training, experience, and networking to solve problems and innovate on the job. The researchers also found six learning culture characteristics important to high levels of knowledge usage among the managers, with the most noteworthy being interdepartmental collaborations.