Organizational Culture “Code”: Order Diagnosis of the Ethical-Sensing System

Liudmila Aksenovskaya,I.V Abakumova,E.V Vorobyova

doi:10.1051/shsconf/20197007001

Abstract

The article presents order approach to diagnosis of organizational culture. Diagnostics allows to single out the dominant suborders, thus, identifying cultural “code”, which is composed of the first letters of the suborder names. In the process of analysis of 18 selected cases of organizational culture diagnostics, which had been carried out within the framework of the order approach to study of organizational culture over the period of time from 2009 until 2018, it was found out that each code is consistently bound to a specific type of task, which is relevant for the organization during the diagnostics period. Six types of codes were singled out, each of them has certain types of organizational tasks to be solved: 1) А-C-F (breakthrough type of activity under conditions of deficit of time); 2) C-A-F (breakthrough type of activity under conditions of ample time); 3) C-F-А (promotes the formation of “corporate religion”), 4) F-А-C (start of activity or its restart); 5) F-C-А (stabilization after a period of extreme activity); 6) А-F-C (organization survival code). It has been shown that understanding the relationship between organization’s culture code and its task allows the organization’s management to consciously take necessary managerial decisions to correct its organizational culture.

Highlights

The order approach to the socio-psychological study of organizational culture comes from the definition of organizational culture as a complex socio-psychological order of organizational and managerial interactions that are constituted and regulated by systems of ethical senses of interaction participants
We designed the socio-psychological model of organizational culture, where managerial interaction was the model-forming parameter
The system of order diagnostics of organizational culture is based on the model described above

Summary

Introduction

The order approach to the socio-psychological study of organizational culture comes from the definition of organizational culture as a complex socio-psychological order of organizational and managerial interactions that are constituted and regulated by systems of ethical senses of interaction participants. Based on these data, we designed the socio-psychological model of organizational culture (order model), where managerial interaction was the model-forming parameter. One of the main results of order diagnostics of organizational culture at the organization level (large group), which were obtained using the methods for assessing the degree of manifestation of suborders of organizational culture and assessing the degree of formation of suborders of organizational culture, is the so-called “cultural code” of organizational culture This “code” is written using the first letters of the names of the three main suborders of organizational culture – “family” (F), “army” (A) and “church” (C). The aim of the article is to present the typological table of “cultural codes” of organizational culture and a fragment of a case of a specific diagnostic project in an organization to illustrate the data obtaining technique, which is systematized in the table

Key definitions

Typological model of cultural codes

Conclusion