Abstract

Employees of a large service organization based in the Southwest were surveyed to determine if individual levels of organizational commitment were related positively to perceptions of organizational climate and of communication climate. The results of the study suggest that employees' perceptions of organizational climate and communication climate were correlated positively with the level of employees' organizational commitment. Specifically, multiple regression analysis indicated that organizational clarity, participation, and superior-subordinate communication accounted for 41% of the variance in organizational commitment, with participation and organizational clarity emerging as significant predictors of commitment. Tenure was included in the study as a moderating variable, using Buchanan's conceptualization of tenure stages: Stage 1 representing the first year of employment, Stage 2 representing Years 2 through 4, and Stage 3 representing Year 5 and beyond. Results varied by tenure stage.

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