Abstract
An organization needs to have qualified employees who are willing to work outside their main duties to support performance. This willingness is called organizational citizenship behavior (OCB). The problem faced by health centers as public health service providers is how the Organizational Citizenship Behavior (OCB) improves the Performance of Community Health Center Paramedics in East OKU District, while the purpose of this study is to determine the Organizational Citizenship Behavior (OCB) and its important role in the Performance of Health Center Paramedics in East OKU Regency. . The hypothesis proposed is that Organizational Citizenship Behavior (OCB) plays an important role in improving the performance of public health center paramedics in East OKU district. From the calculation results obtained r = 0.318 after being consulted with a conservative standard to determine whether or not this effect is strong, it turns out that r = 0.318. after consultation with the conservative standard, it turns out that 0.318 lies between 0.200 - 0.399 which is included in the low correlation. Then to answer the hypothesis test that was previously proposed to have a relationship or not, then tested with the hypothesis test and obtained t = 0.671. so when connected to the t table value with a confidence level of 95%, which means the error rate of 5% (0.05) is t count smaller than t table, namely 0.671 <(0.05: 4) = 2.132. Thus, it means that Ha is rejected, Ho is accepted, this means that there is a low influence between the Organizational Citizenship Behavior (OCB) on improving the performance of the Puskesmas Paramedics in East OKU Regency.
Highlights
An organization needs to have qualified employees who are willing to work outside their main duties to support performance
Quality human resources can be seen from the results of their work, in the framework of good performance professionalism is how an employee is able to show work behavior that leads to the achievement of company goals and objectives, for example how to manage human resources to lead to good work results, because people can be the center of problems for companies when their potential is not optimally developed
That is an analysis using numbers which aims to determine the size of the influence of the Organizational Citizenship Behavior (OCB) on the improvement of the Performance of Community Health Center paramedics in East OKU Regency
Summary
An organization needs to have qualified employees who are willing to work outside their main duties to support performance. The collection of data by conducting direct interviews of researchers with Puskesmas Paramedics in East OKU Regency who were considered to provide the information needed in the study.
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