Organizational change and human resource management interventions: An investigation of the Nigerian banking industry

Adeniji Adenike,Abiodun Abolaji,Osibanjo Omotayo

doi:10.5937/sjm8-3712

Abstract

The objective of this paper was to study the relationship between human resource management interventionist strategies and organizational change; and flexibility that can make employees more adaptive and receptive to changes. Out of one hundred and sixty copies of questionnaire administered, one hundred and twenty three (123) were collected and analyzed. Structural Equation Modelling (SEM), a hypothesized relationship was tested using Amos 18 that allows test of complex relationships between variables. Our model shows that relationship exists among human resource management interventionist strategies and was consistent with organizational change in the studied industry. However, the study can be extended to other industries, for example manufacturing industry as well as industry within the merger and acquisition of companies.

Highlights

Demands for greater efficiency, accountability and value for money have led to a re-evaluation of how banking industry services are resourced and delivered
A model is regarded as acceptable if the Normed Fit Index (NFI) exceeds .90 (Byrne, 1994) or .95 (Schumacker & Lomax, 2004), and the Comparative Fit Index (CFI) exceeds .93 (Byrne, 1994)
As obtained from Model Fit summary; under the Baseline Comparisons, the Normed Fit Index (NFI) value for this model is .956, which indicates the model of interest improves the fit by 90% relative to the independence model; and CFI is .970, which is an indication that the model is accepted

Summary

Introduction

Demands for greater efficiency, accountability and value for money have led to a re-evaluation of how banking industry services are resourced and delivered. Traditional bureaucratic approaches are no longer adequate to deal with the complexity of the modern age and the need for efficient and effective services in this industry. The emergence of new banking management practices has been marked by the proliferation of targets, meeting customers and stakeholders’. A.A. Adeniji / SJM 8 (2) (2013) 139 - 154 that banking industry are more responsive to environmental factors and instilling customer service cum commercially focused ethos are characteristics of new approaches to the banking sector of the Nigeria economy. With rapid changes in emphasis, the banking sector is examining its internal structure and reviewing the roles and responsibilities of employees and managers so as to deliver the top quality services demanded by the stakeholders

Objectives

Methods

Results

Conclusion