Organizational Belonging Sense and Turnover Intention of Service of Outsourcing Employees in Zhongguancun in IT Industry in Beijing, China

Abstract

Background and Aim: The purposes of this study were 1) to study the degree of organizational belonging sense of service outsourcing employees in Zhongguancun private IT enterprises in Beijing, China 2) to study the degree of turnover intention among IT industry service outsourcing employees 3) to study the recommendations to improve employee sense of belonging, thereby reducing employee turnover and improving employee performance and satisfaction. The samples of this study were 178 outsourced employees of private IT companies in Zhongguancun, Beijing, China calculated by and selected through a simple random sampling technique. The instrument used in the study was 21 items and 10 items with five close-ended rating scale questionnaires with 0.90 reliability and open-ended. The statistics encompassed frequency, percentage, mean, and standard deviation. Materials and Methods: The results of the personal data of the samples were found as follows: described by gender mostly male, with the number 90 at 50.06 %, described by age, mostly under 25-year-old, the number 47 at 27.41 %, described by educational level were master degree and above, at the number of 67 with 37.64 %, described by educational level were master degree and above, at the number of 67 with 37.64 %, described by married status, were unmarried, at the number of 93 with 52.25 %, described by the type of work, were non-packaged employees, at the number of 94 with 52.81 % and described by working years, were one to three (1-3) years, at the number of 46 with 25.84 %. Results: The results of the study were as follows; 1. The degree of organizational belonging sense of service outsourcing employees in Zhongguancun private IT enterprises in Beijing, China as a whole was rated at moderate. 2. The degree of turnover intention among IT industry service outsourcing employees as a whole was rated as moderated. 3. The degree of organizational belonging sense of service outsourcing employees in Zhongguancun private IT enterprises in Beijing, China as classified by item, all items were rated at moderated. 4. The first recommendation of the samples for improving the IT outsourcing employees' sense of belonging and preventing their propensity to leave was “The enterprise should create good culture by improving work cooperating among employees. The good corporation is the soul of the enterprise. It is the soil that breeds the sense of belonging to the organization and the employees will be proud to work in such an enterprise” Conclusion: The population of this study is 318 outsourced employees of private IT companies in Zhongguancun, Beijing, China.