Abstract
Abstract This article discusses the need for students to learn to recognize and to cope with difficult co-workers. Although human relations skills are taught in most business classrooms, little attention is paid to the human relations skills needed in dealing with peers who exhibit difficult or disturbed behavior. This article describes a few types of personalities that exhibit difficult or disturbed behavior and offers suggestions for coping with these personalities. Further, the discussion leads the reader in learning methods of handling some of the difficult situations in which workers may find themselves. Through this discussion, the reader is learning management skills that are effective in any problematic human relations situation.
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