Abstract

This article presents the operation of a Primary Health Care (PHC) network aiming to protect Public Health, support patients, and enhance the citizen as a member of the family and the local community, from the rsisks of epidemic crises such as Covid-19. The citizen needs to be supported by the PHC networks at the local level to face physical and mental needs at the critical situation of infections like Covid-19. Connecting Public Health to PHC is a critical issue. Particularly, local health teams’ improvement to work on prevention and immediate treatment organized a virtual integrated network. To succeed, the PHC network presumes the following operating conditions: (a) recording of the epidemiological profile of the population in the local community; (b) interconnection of services and completion of the Individual Electronic Health Records; (c) health group reference points for citizens. The primary aim is to provide health services covering the individual’s social, biological, physical, and medical needs. The role of the Care Coordinator ensures the immediate treatment by utilizing the technology and reduces the risks of mismanagement and delays. The system succeeds in identifying cases of people who are in need of services and have not realized it, utilizing health education actions, prevention, management new technology in order to support local community in all dimensions of health, aiming to provide care personalized low cost and high quality.

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