Organization development components, process and performance

Abstract

Nowadays, any organization faces external challenges and changes and the organizational development has been seen as an important tool in managing and planning organization growth. Organizational development works to improve organizations and balance the strengths and weaknesses of a business that is extremely imperative and should not be overlooked. The organizational development has been defined as an effort that is planned at organization level and starts from the top of the organizational hierarchy in order to enhance the organization’s effectiveness through planned interventions in organizational processes. The paper emphasizes the organizational climate, organizational culture, organizational structure and organizational strategy as the key components of organizational development. The situational assessment, intervention planning, implementing the intervention, data gathering, results analysis and feedback have been determined as the main steps in the organizational development process. The human process interventions, techno-structural interventions, human resource management interventions and strategic interventions have been identified as the main categories which lead to organizational improvement. The impact of organizational development interventions on company performance has been studied and the organizational development performance metrics have been proposed in the article.