Abstract
This research was conducted on women working professionals (such as entrepreneurs and managers/intrapreneurs), to understand the effects of organizational citizenship behaviour on the quality of their work life. A representative sample of 480 women working professionals was selected using a quasi-experimental sampling technique. The data were collected using the Organization Citizenship Behaviour-Checklist and Quality of Worklife Scale (QoWL) and was analyzed using ‘t’, UNIANOVA, two-way ANOVA with post-hoc analysis. Findings indicated that the respondents’ attitude towards work was favourably affected by their involvement, satisfaction and commitment towards their work-roles, organizational size and tenure of work. The analysis of interviews with respondents revealed that there is a negative impact of their professional lives on their psychological and physical self and many of them complained of experiencing insomnia, lack of consideration for own health, juggling between personal-professional life, dissatisfying work-life balance, negative displacement of anger among family members and children and so on. Striking similarities were also observed on the scores, high scorers were also observed to be high on achievement motive, have tolerance towards risk, were driven by ‘internal locus of control’, and were cautious and vigilant, having high intention towards entrepreneurial pursuits. Here ‘selection of the career’ has become their ‘lifestyle-by-product’ differentiating their work and life phenomena.
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