Organization and performance indicators of the emergency department in the children's clinic in the city of Ufa

Abstract

The article presents the work experience and retrospective analysis of the indicators of the emergency department for children of the "Children's Clinic No. 5" in Ufa for 2023. The average number of calls to emergency services was 3491 calls per year. On average, one doctor in the department handles 10–12 calls per day. However, throughout the year there is an uneven load on the emergency department: in the autumn-winter period the frequency of calls increases to 20–30, in the summer months it decreases to 3–5 calls. The overwhelming majority of calls were made by those aged 3–7 years (35% of cases); teenagers sought emergency help least often (6% of cases). The largest percentage of visits was due to hyperthermic syndrome (43% of cases), obstruction of the upper and lower respiratory tract was recorded in second place (21% of cases), and calls related to pain syndrome were in third place (12%). Analysis of the morbidity structure by nosology demonstrated the following results: the leading pathology (70,2% of cases) was acute respiratory viral infection, the second place was occupied by diseases of the gastrointestinal tract (15,5% of cases). Thus the emergency medical care department contributes to the timely and effective provision of emergency care to children at home, prevents the development of decompensation of body functions, reduces the risk of disability and promotes the health of young citizens of the Russian Federation.