Abstract

An intelligent organization is the one, in which the activity philosophy is based on knowledge management. This term was popularized in the 1990s due to the growing development of ICT, dynamically changing economic surroundings and the growth in market competition. One may talk about an intelligent organization when it is a learning organization, having the capacity for creating, gaining, organizing and sharing knowledge and using the knowledge for the purpose of increasing the operation effectiveness and increasing competitiveness on the global market. The idea of such an organization meets the system approach to the organization, namely treating it as a complex organism based on existing structures and implemented processes, with particular emphasis on the role of knowledge. Organizations are changing, or are capable of changing, profoundly in the information society of today. Intelligence organizations have the abilities to: adapt to changing situations; influence and shape their environment if necessary; and to find a new milieu or reconfigure the business processes. Increasing requirements for extended enterprises has stimulated the integration of the knowledge management function into ICT-systems for knowledge asset management. This paper discusses how to deploy advanced ICT-solutions in the framework of enterprise information systems in intelligence organizations.

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