Organising knowledge transfer in requirements engineering over organisational interfaces

Abstract

Effective and efficient knowledge transfer in the requirements engineering process is crucial for successful product development. However, transferring requirements is very challenging since the requirements themselves are not always directly tangible and knowledge about them is mostly tacit. The problem increases when a company uses suppliers, and the requirements need to be transferred over organisational interfaces. This paper aims to create practical solutions for overcoming the challenges of knowledge transfer practices in the requirement engineering process across organisational boundaries. The research was conducted with a qualitative approach through a literature analysis and a case study. According to the findings, the means for overcoming the challenges and guidance for improving transfer practices have been developed. Companies may use these means for overcoming knowledge transfer challenges in requirements engineering over organisational interfaces.