Abstract
Hospital organization is characterized by an increase in intercultural treatment cases and multicultural nursing and medical teams. For Germany, only few empirical findings can be found so far on how hospitals deal with the accompanying diversity. On the basis of two studies, we take a closer look at care practices from this perspective, using the example of cultural competence of hospital staff and the handling of the body. Both studies used a mix of methods and examined organizational units in several hospitals. While a guiding principle supported by interculturality could be reconstructed by means of document analysis, intercultural practice proved to be less formally regulated, but rather informal and dependent on the individual resources of individual employees. Processes of sociocultural opening require structural development at the organizational level and appropriate incentive systems.
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