Organisational Justice–Organisational Citizenship Behaviour

Abstract

This chapter delineates the research findings of the hypothesised relationship between organisational justice and organisational citizenship behaviour. A summary of the research findings of the hypothesised relationships from the empirical analysis provides the groundwork for organisations to study the dynamics through which fairness perceptions render organisational citizenship behaviours appropriate. Organisations in the manufacturing sector are able to see the effects of each type of organisational justice on each dimension of organisational citizenship behaviour. This helps organisations to decide which aspect of justice to work on to improve citizenship behaviour among their employees. Implications of the findings are discussed extensively to answer the research question identified for the hypothesised relationship.