Abstract
A justice framework can be used to understand how individuals within organisations respond to a varietyof human resource practices and also can be used prescriptively in designing the procedures andenactment of human resource practices. The principles of justice can be applied in order to understand theconsequences of any human resource practice. This paper examines the impact of the perception oforganisational justice on job satisfaction of unskilled workers in the city of Dubai in the United ArabEmirates (UAE). The key findings of the research revealed Dubai as having the largest proportion ofexpatriate workers globally and that these employees present a high level of grievance towards theiremployers. Major issues highlighted by the survey include pay, workload, job responsibilities, bias, andemployer injustice.
Highlights
Organisational justice is concerned with fair treatment of employees and is considered to encompass three different components - distributive justice, procedural justice and interactional justice
The results indicated that distributive justice and procedural justice have direct positive influence on job satisfaction
Analysis was performed and the survey data was cross dimensionally analysed in order to validate the self perceived job performance of unskilled workers in Dubai, this was accomplished by analysing the impact of distributive justice in context of nationality of the unskilled workers and the employer’s country of origin
Summary
Organisational justice is concerned with fair treatment of employees and is considered to encompass three different components - distributive justice, procedural justice and interactional justice. Distributive, procedural and interactional justice was measured by using the scales developed by Niehoff and Moorman (1993) These organisational justice measures were used to test their impact on job performance of unskilled workers in Dubai. Analysis was performed and the survey data was cross dimensionally analysed in order to validate the self perceived job performance of unskilled workers in Dubai, this was accomplished by analysing the impact of distributive justice in context of nationality of the unskilled workers and the employer’s country of origin. In terms of distributive justice measures the worker is concerned about the equity aspect of justice; the individual decides whether they have received what they deserve in the form of work loads, work schedules, salary levels, bonuses, promotions, housing allowances It deals with the workers’ perception of whether the outcome is fair. The questionnaire included a total of thirty six items written in English
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